Privacy & Policy
The content on STAR PRIME VIDEOS and all copyrights, patents, trademarks, service marks, trade names and all other intellectual property rights therein are owned by Star Media Network Pvt Ltd. You acknowledge, understand and agree that you shall not have, nor be entitled to claim, any rights in and to the Website/ Application content/ services and/or any portion thereof. You agree not to copy, reproduce, duplicate, stream, capture, archive, upload, download, publish, broadcast, sell, resell, edit, modify, manipulate, translate, decompile, disassemble, reverse engineer or exploit for any purposes the content or any portion of Website/ Application, including, without limitation, the Content and the Marks, except as authorized by these TERMS or as otherwise authorized in writing by Star Media Network Pvt Ltd. In addition, You are strictly prohibited from creating derivative works, or materials that otherwise are derived from or based on in any way the Content and the Marks, including montages, mash-ups and similar videos, wallpaper, desktop themes, greeting cards, and merchandise, except as authorized by these TERMS or as otherwise authorized in writing by Star Media Network Pvt Ltd. You must abide by all copyright notices, information, and restrictions contained in or associated with any Content. You must not remove, alter, interfere with, or circumvent any copyright, trademark, or other proprietary notices marked on the Content or any digital rights management mechanism, device or other content protection or access control measure (including, without limitation, Geo-filtering and/or encryption) associated with the Content. You hereby agree that all intellectual property rights, title and interest in the user-generated content published or generated on Website/ Application by You shall vest with Star Media Network Pvt Ltd.
1 . General
This Privacy Policy ("Privacy Policy") covers Star Prime Videos Website, Application, Content, and other related components that help provide the Service to our users.
This Privacy Policy shall be read in line with the Terms specified on the Terms & Conditions page on the Website and Application.
Our Website and Application collects personal information about a user when they register with our Service, access the Content on our Website or Application.
Privacy Policy describes how and when Star Prime Videos collects, processes, uses and shares your information when you use Star Prime Videos, including our mobile applications and websites. Star Prime Videos receives your information through our mobile applications, websites, email, and other interactions with our Services. By accessing and/or using the Services, you consent and authorize us to the collection, transfer, processing, storage, disclosure and other uses of your information as described in this Privacy Policy. If you do not agree with any or all of the following terms of the Privacy Policy, please Do Not Use and/or access the Services.
2 . Information collection and use
2 . 1 Information you provide to us:
When you register for our Service and make the subscription fee payment, we collect your Name, Email Address, and Mobile Number to create your account.
We may send you emails about our new launches, subscription plans, offers, and discounts with your permission.
2.2 Information we collect automatically
Your activity on the Star Prime Videos Platform such as pages/titles viewed, load times, watch times, content selection and watch history, transactions initiated and/or completed, search queries and other features used.
We use cookies to store session information about our users. We do not use cookies to identify a user on any other website.
While you access our Website or Application, we receive your information, such as your approximate location, browser, and operating system.
Your interactions with our emails and texts.
Details of your interactions with our customer service, such as the date, time and reason for contacting us and if you call us, your phone number and call recordings.
2 . 3 Use of Information
We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to manage member referrals, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use such information to:
Analyze and understand our audience, improve our service (including our user interface experiences and service performance) and optimize content selection, recommendation algorithms and delivery.
Communicate with you concerning our service so that we can send you news about Star Prime Videos, details about new features and content available on Star Prime Videos, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text message.
To improve our products and provide you with better service, We also share Personal Data with vendors or agents working on our behalf for the purposes described in this Privacy Policy. For example, companies we've hired to provide data analytical services may need collect and access to Personal Data to provide those functions. In such cases, these companies must abide by our data privacy and security requirements.
2 . 4 Cookies
We use cookies to maintain session of user/s. It is not used to personally identify you on other websites.
Star Prime Videos may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. If you do not want cookies from Star Prime Videos websites, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.
2 . 5 Log Data
The servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, view videos. Star Prime Videos uses Log Data to provide our Services and to measure, customize, and improve them..
2 . 6 Third-Party Services
As a matter of general practice, Star Prime Videos third-party service providers shall only collect, use, process, or disclose your information to the extent necessary to allow them to perform the service they are obligated to provide.
At present, Star Prime Videos uses the following third-party services for the below-mentioned purposes:
Google: For facilitating login through Google
Razorpay: Payment gateway, we may add to/replace the current payment gateway from time to time.
We are not responsible for any third party's privacy practices, and you are encouraged to read the privacy policies of each such third party that you interact with.
1. 3. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
1. 4 . Age Of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
1. 5. Consent
When you provide us with personal information to complete a transaction, verify your credit card, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
1. 6. How Do I Withdraw My consent
You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at support@starprimevideos.com or contacting us at the address provided on the website.You will receive confirmation mail from us declaring Withdrawal of your consent.
1. 7 . Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
1. 8 . Payment
Star Prime Videos relies on the services provided by its payment gateway provider for processing payments.
Star Prime Videos does not store your payment information on our servers.
Our payment gateway provider complies with the data security standards for payment card data laid down in the Payment Card Industry Data Security Standard (PCI-DSS).
For more information on how your payment information is handled by these payment service providers, you can read their Terms and Conditions at https://payu.com/terms/ .
1. 9 . Changes
Star Prime Videos reserves the right to modify this Privacy Policy at any time.
We shall make the necessary efforts to inform our users beforehand of any such modifications, from time to time.
If any material changes in the Privacy Policy relating to information collection, use, disclosure, and processing are made, we shall notify you beforehand and provide you with a sufficient amount of time to opt-out
1. 10 . Contact Us
If you have any concern or complaints regarding the use of the Sites, App, Please contact us at support@starprimevideos.com
YOUR RESPONSIBILITIES
You further agree not to use our packages for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction including but not limited to copyright laws. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.
You understand that your contents - not including credit card information, may be transferred unencrypted and involve
1. Transmissions over various networks; and
2. Changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
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